O2 and Softbank Outages: Ericsson Sorry for Software Glitch That Hits Mobile Services in Britain and Japan

07-12-2018 12:12

O2, Britain’s second biggest network, and Japan’s Softbank, both Ericsson customers, reported outages on their 4G networks on Thursday.

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News Pictures – O2 services restored after millions hit by technical fault

Article and photos from hienalouca.com

Mobile network O2 has said its services have been restored after a technical fault left up to 32 million of customers unable to get online, causing chaos for customers across the country.

Taxi drivers were unable to get on the roads, emails could not be sent and some frustrated parents were unable to monitor their children’s illnesses as the blackout covered the network.

Customers reported not being able to access the internet or send messages on Thursday after disruption began at about 5am.

The company said it would be closely monitoring data services over the coming days and promised to carry out a review to understand what went wrong.

However, some customers said they are still without service and urged O2 to ‘check again’ as the company claimed it was busi

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Sweden’s Ericsson apologised and said it was working hard to fix a software glitch that was responsible for millions of smartphone users in Britain, Japan and other countries losing internet access on Thursday. O2, Britain’s second biggest network, and Japan’s Softbank, both Ericsson customers, reported outages on their 4G networks earlier on Thursday. The mobile […]