Mobile operator O2 is understood to be seeking millions in damages from supplier Ericsson after last week’s day-long data network collapse. The total bill could be up to £100m, according to The Telegraph. Source: O2 ‘to seek millions’ over data outage
LO2 smartphone users were unable to use their mobile phone data last Thursday. Ericsson blamed expired software certification for the problem. Both firms have apologised for the issue and O2 has already set out how it plans to compensate customers. Customers with a monthly subscription will be refunded the cost of two days’ service by […]
December 07, 2018 at 08:07AM Services restored but mobile operator wants to make it up to customers following disruption Bosses at O2 are working out the details of a “goodwill gesture” to offer its tens of millions of customers affected by the UK-wide outage that left them unable to get online. The technical fault, which […]
O2 and Softbank Outages: Ericsson Sorry for Software Glitch That Hits Mobile Services in Britain and Japan
Sweden’s Ericsson apologised and said it was working hard to fix a software glitch that was responsible for millions of smartphone users in Britain, Japan and other countries losing internet access on Thursday. O2, Britain’s second biggest network, and Japan’s Softbank, both Ericsson customers, reported outages on their 4G networks earlier on Thursday. The mobile […]
Article and photos from hienalouca.com
Mobile network O2 has said its services have been restored after a technical fault left up to 32 million of customers unable to get online, causing chaos for customers across the country.
Taxi drivers were unable to get on the roads, emails could not be sent and some frustrated parents were unable to monitor their children’s illnesses as the blackout covered the network.
Customers reported not being able to access the internet or send messages on Thursday after disruption began at about 5am.
The company said it would be closely monitoring data services over the coming days and promised to carry out a review to understand what went wrong.
However, some customers said they are still without service and urged O2 to ‘check again’ as the company claimed it was busi
Mobile data consumption will hit more than 21GB per month. https://www.cnet.com/news/5g-will-cover-roughly-one-and-a-half-billion-people-by-2024-researchers-say/ The next generation of wireless technology is speeding your way. 5G will reach more than 40 percent of the world’s population and cover 1.5 billion people by the end of 2024, according to the latest mobility report from telecommunications company Ericsson, which says its networks currently […]