Editors' Picks

19 Jun 19
News Directory

There are many good teams in action seven rows games Wednesday in games games, including the Orioles, Blue Jays, Tigers and Royals. While there won't be many exciting games from that, there's a lot of fun to do in the Tiers competition. Let's dive in and discuss how the options would work in some of […]

19 Jun 19
Boston Herald
By RONALD MONTOYA You’re likely familiar with the stereotype of a middle-aged person who impulsively splurges on an expensive new car. But there’s also a similar experience at a different life stage: buying a flashy and fun vehicle right after you get your first well-paying job. You might call it a quarter-life crisis car. Most financial experts would argue that the last thing these young people need right now is a big loan. But if you’ve got some disposable income, and don’t want to wait until your 40s or 50s to drive a fun car, Edmunds has picked out six vehicles under $30,000 that deliver driving excitement without breaking the bank. All of the listed manufacturer suggested retail prices (MSRP) include destination fees. 2019 FORD MUSTANG The Mustang has long provided sleek styling. What you might not know is how good the rest of the car has gotten recently. Despite representing the bottom rung of Mustangdom, the EcoBoost is powered by a turbocharged four-cylinder engine that makes a stout 310 horsepower. This entry-level Mustang also comes standard with a surprising amount of racy hardware, including a limited-slip rear differential for improved traction and an electronic line-lock to facilitate burnouts (at the track only, of course). Mustang EcoBoost starting MSRP: $27,490 2019 HONDA CIVIC Honda offers a variety of Civic models, but the Si is the one that will get you through a quarter-life crisis. Available as a coupe or sedan, the Si comes with a 205-horsepower engine that provides quick acceleration. A lot of the enjoyment also comes from shifting your gears via the standard six-speed manual transmission. Compared to a regular Civic, you also get an adaptive suspension that enhances both handling and ride comfort, stronger brakes, a unique rear spoiler, Si-branded sport seats, an upgraded 10-speaker stereo, and a unique instrument panel. Civic Si sedan starting MSRP: $25,220 2019 HYUNDAI KONA The Kona is one of the best subcompact crossover SUVs on the market. When equipped with its optional 175-horsepower turbocharged engine, it gets up to speed quicker than just about everything else in the class. It’s also fun to drive around turns thanks to its sporty handling. On top of that, you get a lot for your money. Even a base Kona comes with a decent set of features, including a 7-inch touchscreen with Apple CarPlay and Android Auto smartphone integration. Our pick, the Limited, has the upgraded engine plus extras such as leather upholstery and a premium sound system. Kona Limited starting MSRP: $26,595 2019 JEEP WRANGLER Here’s what you don’t get with the Wrangler: a quiet cabin, a cushy ride quality and lots of standard features. But it’s easy to overlook that when you’re getting iconic styling and an SUV that can be a capable off-roader or a rugged-looking boulevard cruiser. It’s still the only SUV available that has a removable roof and doors, too. The base Sport trim fits under our $30K limit, but it’s missing features you might expect from a vehicle made in 2019, such as air conditioning. You’ll need to spend a little more to get them. Wrangler Two-Door Sport starting MSRP: $29,540 2019 MAZDA MX-5 Miata The Miata is a two-seat roadster that prioritizes thrills over frills. You won’t find expansive elbow room, high-tech features or generous trunk space here. But the Miata’s small size and nimble handling contributes to the fun. Its simple fabric top that can be lowered in just a few seconds. A bevy of upgrades for 2019 makes the Miata enticing, including a revised 181-horsepower engine that gives the Miata quick acceleration. Miata Sport starting MSRP: $26,650 2019 VOLKSWAGEN GOLF GTI The Golf GTI blends a user-friendly interior, practicality and performance for an attainable price. VW’s formula is to take the humble Golf hatchback and transform it with a more powerful engine (228 horsepower for 2019), a sport-tuned suspension, upgraded brakes, and subtle enhancements such as bigger wheels and sport seats. For 2019, the limited-edition Rabbit trim level is an intriguing pick. It slots right above the base S trim and adds extras such as adaptive LED headlights and special exterior paint colors. Golf GTI Rabbit starting MSRP: $29,790 EDMUNDS SAYS: It’s OK to splurge a little and replace your old hand-me-down car with a new ride. The cars on this list should help keep your budget intact. Additionally, many of our picks are available used and are within the same vehicle generation, which means that you’ll retain all the features of their new counterparts but for far less money. ___ This story was provided to The Associated Press by the automotive website Edmunds. Ronald Montoya is a senior consumer advice editor at Edmunds. Twitter: @rmontoyaedmunds. Related links: — 2019 Ford Mustang: https://www.edmunds.com/ford/mustang/ — 2019 Honda Civic: https://www.edmunds.com/honda/civic/ — 2019 Hyundai Kona: https://www.edmunds.com/hyundai/kona/ — 2019 Jeep Wrangler: https://www.edmunds.com/jeep/wrangler/ — 2019 Mazda MX-5 Miata: https://www.edmunds.com/mazda/mx-5-miata/ — 2019 Volkswagen Golf GTI: https://www.edmunds.com/volkswagen/golf-gti/
19 Jun 19
Boston Herald
By ALEXANDRA OLSON PITTSFIELD, Mass. (AP) — These days, the news about local news seems relentlessly bad: Newsroom employment, down by nearly half over the past 15 years. Waves of layoffs continuing to hit both traditional newspaper chains and digital news startups. Cities and towns so denuded of coverage that they’re described as “news deserts .” But then, there’s The Berkshire Eagle. The western Massachusetts daily has an expanded investigative team. There’s a new 12-page lifestyle section for the Eagle’s Sunday editions. There’s a new monthly magazine focusing on the area’s culinary and natural charms. There’s an advisory board that includes cellist Yo-Yo Ma and Pulitzer-winning writer Elizabeth Kolbert. The newspaper is wider, its paper thicker. There’s even a second daily crossword puzzle. The Eagle’s revival started three years ago, when four investors with deep pockets and ties to the Berkshires took a leap of faith. They bought it and its three sister Vermont publications from a hedge fund-backed media chain with a reputation for cost-cutting tactics that squeeze profits from struggling newspapers while leaving a diminished staff; the chain has defended its strategy as a way to ensure that local newspapers can survive financially. Since the purchase, a hiring flurry has brought more than 50 new jobs to the Eagle and its sister papers. It’s easy to get carried away — the Eagle is still struggling, and its survival is far from assured. Readers are trickling, not flocking, back. But if it does fail, it won’t be for lack of effort. The Eagle’s owners, editors and staff are waging an all-out campaign to revitalize local journalism in the Berkshires and southern Vermont. “I want our newspaper to love its readers. And I want its readers to love the newspapers back,” said executive editor Kevin Moran, before resorting to a journalist’s black humor: “Because if they don’t have an emotional connection to the newspaper, they are not going to cry when you are gone.” Fredric Rutberg has always had that kind of connection to the Eagle — which is why he has put his body, soul and cash into its rescue. Rutberg, a local district judge who was looking for a second act as he neared retirement, pulled together the group of investors who bought the Eagle in the spring of 2016 from Digital First Media, also knowns as MNG Enterprises. Rutberg, 73, relishes his role as newspaper owner, publisher and president. He hosts intimate gatherings with readers called “Coffee with the President,” promoting the newspaper’s triumphs, including award-winning investigative coverage of the Berkshire Museum’s controversial sale of artworks, the decaying state of the region’s bridges and the struggle to bring broadband internet to rural communities. From his office at Eagle headquarters, he fields phone calls from readers complaining if the newspaper is delivered late or too far from the driveway. “They are always shocked when I answer the phone,” said Rutberg, who finally decided to ride along one night with a delivery truck driver and write a column to explain the demands of the job. Another time, he ended up being the highlight of a chatty Eagle story on favorite kitchen gadgets, posing for a photo with onion glasses and a slightly sheepish grin. All the while, he regularly travels to Vermont to visit the sister newspapers. He pursues strategies for revenue diversification: The newspaper is developing an in-house ad-agency and hosts paid events, including high school sports galas and a “Conversation Series” that bring experts to discuss topics from faith in politics to the confirmation of Supreme Court Justice Brett Kavanaugh. For Moran, this level of involvement is a thrilling contrast to the Eagle’s former corporate owners. During a rare visit from them in 2015, the agenda was mostly budget cuts. Shortly afterward, Moran said, he oversaw the layoffs of 19 people at the four newspapers, one of his lowest moments in a two-decade career spent rising through the ranks of the Eagle and its affiliated newspapers. The year before, 18 positions had already been cut. “You see this foundation, this whole pillar of your community, start to break apart,” Moran said. ___ Rutberg and his three partners seized a short window of opportunity when Alden Global Capital was putting several of its newspapers up for sale following failed negotiations to sell off the company’s media properties, known as Digital First Media, to a private equity firm. The sale returned the Berkshire Eagle to local ownership for the first time since 1995, when the debt-saddled Miller family that had run it for more than a century first sold it to a media chain. Today, Rutberg and co-owner Hans Morris, a former president of Visa, are forging ahead without two of their original partners. Stanford Lipsey, a longtime newspaper publisher, died in November 2016, with his share passing to his wife, Judi Lipsey. Former M&T Bank CEO Robert Wilmers died in December 2017. The year before, Wilmers had declared the goal of building “the finest group of community newspapers” in the country. And the new owners swiftly made changes that reflected their frustrations as Eagle readers, down to replacing thin newsprint that curled in humid weather and was unbecoming of a newspaper that won a Pulitzer for editorial writing in 1973. Moran was suddenly scrambling to add staff. Rutberg and his partners wanted a “world-class” arts and culture section worthy of a region that boasts the Jacob’s Pillow dance center, a theater scene that lures Hollywood stars and Tanglewood, the summer home of the Boston Symphony Orchestra. Under the corporate owners, the features staff had been whittled down to two editors, who relied on syndicated stories on food and gardening to fill out pages that were shared with the Vermont papers. Now, features editor Lindsey Hollenbaugh oversees a staff of seven. She launched Landscapes, the 12-page lifestyle section that includes only local stories, aside from The New York Times best-seller list. Landscapes has taken readers to a theater rehearsal with actor Jon Hamm, followed around a pizza delivery driver on the coldest night of the year and explained how on-duty firefighters weave grocery shopping into their shifts. “Suddenly, I had all the freedom in the world with very few constraints,” said Hollenbaugh, who first joined the Berkshire Eagle in 2010. “We feel like we won the lottery.” The expanded investigative team gives voice to overlooked communities in the Berkshires, the hilly, westernmost region of Massachusetts, where 130,000 people are scattered across 30-plus towns and villages. Geographic differences make the Berkshires a challenge to cover. Some towns are New England charmers that draw artists and New York City tourists, including Rutberg’s town of Stockbridge, home to the Norman Rockwell Museum. Others, such as the main city of Pittsfield, are still struggling with the ripple effects of losing thousands of jobs when major employer General Electric gradually packed up and left in the 1980s and ’90s, hastening a population loss that shows no signs of slowing. The Eagle strives to be indispensable to all those communities, and its reporters say that effort is being reflected in the story requests they get from readers. Exasperated residents from rural Sandisfield led reporter Heather Bellow to investigate a pipeline company’s failure to live up to a 2-year-old promise to fix a rural road , so damaged that tar stuck to the feet of dogs and people. Text messages from anguished neighbors prodded her to keep pushing for answers about a fire that killed a family of five in the town of Sheffield, long after the tragedy faded from national headlines. The hard part is persuading the people of the Berkshires to pay for this type of in-depth coverage. “Our business plan was simply to increase the quality of the content and attract new readers,” Rutberg said. “We’ve made more than a bona fide effort at the first part. We are in the second right now, and the jury’s out.” ___ The Berkshire Eagle’s overall paid circulation fell more than 20 percent during the first year under new ownership, before key initiatives such as Landscapes were launched. Rutberg counts it as an achievement that circulation remained mostly stable the second year, at more than 15,000 on weekdays and nearly 18,000 on Sundays, still half what it was a decade ago. On the bright side, digital subscriptions are finally ticking up. “In our industry, flat is the new black,” Rutberg says cheerfully, his go-to catchphrase when anyone asks about circulation. Like many newspapers, the Berkshire Eagle increasingly relies on revenue from paid subscriptions, as major advertisers migrate to online giants such as Facebook and Google. Rutberg said the Eagle has suffered from the decline of the Berkshire Mall, which saw key retailers J.C. Penney, Macy’s and Best Buy leave over the past four years, taking their ad dollars with them. One thing Rutberg said he can’t do is pass the cost of his heftier newspaper onto readers because of a price hike by the previous owner. Digital First Media raised the cost of home delivery service by 60 percent in 2014 to $300 a year, even as the paper grew thinner. Through a spokeswoman, Molly Curry, Digital First declined to comment for this story. In the past, Digital First has countered criticism of its tactics, saying it runs “newspapers profitably and sustainably so that they can continue to serve their local communities.” In a letter earlier this year to U.S. Senate Minority Leader Chuck Schumer, the company’s chairman noted that advertising and circulation declines were threatening the newspaper industry generally. But he said Digital First, also known as MNG Enterprises, believes in the industry “and we know how to operate successful newspaper businesses over the long term.” It remains to be seen how sustainable the expanded Eagle will be under its new owners. The newspaper charges $13 a month for a digital-only subscription, letting people read three articles online before hitting the pay wall. Social media drives a third of the newspaper’s digital traffic, a double-edged sword because many readers bristle at being asked to pay for content they see on Facebook. “I just don’t have time to sit down and read an entire newspaper. I’m on Facebook 10 minutes a day; I’m not going to get $13 worth of news,” said Jenna Lanphear, a 40-year-old Pittsfield beauty salon owner, applying lemon nail polish for Amy Sinico, a day care center director who also does not subscribe. “It’s very frustrating,” Sinico chimed in. “When they put a link on Facebook and then you click on it to read more about it, but you can’t because you have to buy the subscription. Don’t put the link on Facebook then.” A recent Pew Research Center study found this to be typical. Only 14% of American adults said they had paid for local news within the past year, via subscription, donation or membership. Half the respondents noted that free content is available to them. In the Berkshires, Lanphear and Sinico pointed out, people can get news for free from television, radio and two digital news sites, the Berkshire Edge and iBerkshires.com. Lanphear did sign up her 13-year-old daughter for a summit of high school journalists organized by the Berkshire Eagle’s education reporter, Jenn Smith — one of many efforts the Eagle is making to re-establish itself as the center of civic life and deepen its interaction with readers. Smith, for example, takes nominations from parents and teachers for a “Classroom of the Week” column. She visits each class for the story then drives back to deliver a frameable poster of her column and a gift certificate for teaching materials. And earlier this year, the Eagle invited high schoolers to organize and moderate one of its “Conversation Series.” The idea came from Marie Butler and Jordan Bradford, two Pittsfield High School juniors who attended a “Conversation” on faith and politics last fall only to be disappointed by the lack of diversity among the panelists (three white men) and the audience (mostly white and older). Bradford and Butler say most of their classmates are preoccupied with the news, which they follow on the smartphones they never part with. On Twitter, they follow NPR, President Donald Trump, social activists and a few of the 2020 Democratic presidential candidates. Last year, hundreds of Pittsfield High School students walked out of class after the shooting that killed 17 people in Parkland, Florida. “Since our generation has a lot of access to the internet, the politics that happens in our government is kind of right in our faces,” Bradford said. That kind of enthusiasm doesn’t automatically translate into new readers for a local paper like the Eagle. Bradford’s parents don’t subscribe, although they pick up the paper when their star swimmer daughter makes the sports pages. Butler regularly reads the newspaper because her parents get it delivered, but she doesn’t know anyone else who does. “I’m definitely alone in that arena,” she said. ___ The newspaper is experimenting with ways to promote itself as a source of unique stories about the Berkshires. Its online editor, Noah Hoffenberg, found that traffic from Facebook to the Eagle’s digital site increased when he posted fewer stories and opinion pieces about national politics, which had been triggering negative comments and accusations of bias. Rick Edmonds, a media business analyst for the Poynter Institute, said it’s good practice for a local newspaper to market itself as a refuge from the divisiveness of national politics. But he said people invariably turn to television and radio for basic information, eroding the perception that newspapers are indispensable. “Weather and traffic — some people find that is the only news they care about it. If they are getting that, they may not be revved up to pay for a local newspaper,” Edmonds said. Some people might also take their local newspaper for granted: The Pew poll found that 71 percent of Americans believe their local news outlets are doing very or somewhat well financially, when in fact many newspapers are struggling to survive. Moran said it is not lost on anyone at the Berkshire Eagle that “we are trying to swim upstream.” Independently owned newspapers are becoming a thing of the past. Of the 1,200 newspapers that have been sold in the last five years, most were owned by families or small private chains, according to a study by Penelope Muse Abernathy, a University of North Carolina professor whose research on the subject gave rise to the term “news desert.” In May, New York Times executive editor Dean Baquet bleakly predicted the demise of “most local newspapers in America” within five years, except for ones bought by billionaires. The Washington Post and Los Angeles Times, both national publications, are thriving after being bought by billionaires. The Boston Globe, Minneapolis Star-Tribune and Las Vegas Review-Journal are among other major American newspapers that appear to have steadied themselves after being sold to local wealthy individuals. For many other newspapers, especially smaller ones, the future prospects are uncertain. In January, Rutberg wrote a column in the Eagle appealing for several hundred new subscribers. He made the same appeal at a trendy cafe in Pittsfield during a recent “Coffee with the President,” his second in a week. His audience was mostly middle age and older, not surprising in a place like the Berkshires, which has struggled to hold on to its working-age population. A few younger customers poked their heads in while Rutberg spoke, then backed away, coffees in hand. The older audience promptly brought up newspaper delivery. One man approvingly noted his paper has been arriving on time and launched into a discussion about tipping drivers. Another worried about how the city’s new ban on single-use plastic bags would affect the bundling of the papers. Rutberg patiently assured them that the newspaper would visit their homes to install green plastic tubes where the paper can be inserted, something he said the old owners had stopped doing. Days earlier, he was still glowing after a trip to Boston to accept the JFK Commonwealth Award from the Massachusetts Cultural Council, which The Berkshire Eagle won for its commitment to community journalism, a vindication of his late partner Bob Wilmer’s dream. “We are going to stick with this,” Rutberg said. “This is our commitment as long as humanly possible.” ___ Follow Alexandra Olson at https://twitter.com/Alexolson99
19 Jun 19
The official Washington D.C. news site - timworld.info

You’re likely familiar with the stereotype of a middle-aged person who impulsively splurges on an expensive new car. But there’s also a similar experience at a different life stage: buying a flashy and fun vehicle right after you get your first well-paying job. You might call it a quarter-life crisis car. Most financial experts would […]

19 Jun 19
Serial Writer

Hi everyone, and I’m delighted to welcome to my First Draft series, another Liverpool writer, Amanda Brooke. Amanda is the author of nine psychological thrillers, one of them, The Bad Mother I have had the pleasure of reading. And I thoroughly enjoyed! Although writing her tenth novel, Amanda was kind enough to join me for […]

19 Jun 19
Archy Worldys

FollowDavid Morán@Dmoranb Updated:06-19-2019 10: 37h

19 Jun 19
Football4Cast

The Belgium boss feels the striker needs to find a move club in order to re-discover his best form Belgium boss Roberto Martinez urged Romelu Lukaku to leave Manchester United ahead of the new Premier League season to get his career back on track. The 26-year-old’s Red Devils future is in doubt after enduring a […]

19 Jun 19
Ravens Wire

While the Baltimore Ravens have been busy preparing for the 2019 season, they aren’t the only ones. The AFC North has been buzzing with activity all offseason as each team in the division looks to take the crown. With six games against AFC North opponents, the Ravens’ fortunes travel through their own division. Ahead of […]

19 Jun 19
Weird Science Marvel Comics

Written by Simon Spurrier Art by Wilton Santos, Caspar Wijngaard and Andrea Broccardo Inks by Marc Deering and Walden Wong Colors by Chris O’Halloran and Stephanie Paitreau Lettering by Joe Caramanga Cover by Ashley Witter Edited by Mark Paniccia Assistant Editor Tom Groneman Last issue saw the eponymous Dr Aphra reunited with an old acquaintance, […]

19 Jun 19
Football4Cast

The Manchester City star has been linked to a move with the Bundesliga champions, but his international team-mate says it’s his call to make Leon Goretzka says he and his team-mates would be thrilled if Leroy Sane joined Bayern Munich from Manchester City, but refused to put any pressure on his fellow Germany international to […]

19 Jun 19
What's In My Wonderland?

Ella Wolfe is the author of ‘Moonlit Tragedy’, the first installment in the ‘Prey is by Night’ series. Moonlit Tragedy follows Serena who has her normal world thrown upside when all her female relatives in her family are being killed. She knows her time is coming but she is unaware of who is after her. […]

19 Jun 19
Archy Worldys

The daily Haaretz is 100 years old. She is often very alone in her topics in Israel – sometimes even before the Supreme Court. From Alexandra Föderl-Schmid Aluf Benn picks up visitors at the reception and leads them through the bunker and a confusing system of corridors, on the walls of which pictures from the […]

19 Jun 19
THE OPEN VIEW

PITTSFIELD, Mass. — These days, the news about local news seems relentlessly bad: Newsroom employment, down by nearly half over the past 15 years. Waves of layoffs continuing to hit both traditional newspaper chains and digital news startups. Cities and towns so denuded of coverage that they’re described as “news deserts .” But then, there’s The Berkshire Eagle. The […]

19 Jun 19
Elearning Supporter

Top 3 best screen recorders for making software tutorials. Top 3 screen recording software you can use to capture high quality screen videos on Windows, and Mac.

19 Jun 19
Thrive Global India
Almost two-thirds of Americans take at least one trip outside the home each year, and as much as we want to make our family vacations a perfect mix of learning, fun, and relaxation, they often end up being stressful. We asked members of the Thrive community to share their strategies to make family vacations more manageable — and enjoyable. From packing lists to road trip games, here are some clever ideas to stay calm. Be open to change “Don’t plan too rigidly, and keep an open mind to ensure safe and burnout-free travel. Set tentative plans, but be open to change when it comes. Try to release control mechanisms that may serve you at work or at home, and focus on what you want to do.” —Anna Rozwadowska, M.A., freelance writer, editor, researcher, and environmental management specialist, Alberta, Canada Don’t sweat the small details “I used to plan out vacations to the last detail — what we were doing and where we would be each minute of the day. It would stress me out and give me anxiety when the schedule wouldn’t go as planned. I quickly learned that vacations are supposed to be relaxing, fun, and carefree. Now, I just plan out what area we will be in and list out four to five things we could do in each of them. Then, each day, we pick something that would feel good for everyone. There was no more stress, and we get to enjoy our time together as a family, which is the whole reason we go away!” —Darlene Hawley, branding and business coach, Murrieta, CA Stay organized “A family vacation can be fun, but planning one can be stressful — especially when you need to pack for multiple people. Each person needs the basics, but they also have specific items they want or need to take with them. This means there are a lot of little things I can forget. The biggest tip I have is to make a master packing list. I keep a packing list in an Excel sheet, and edit it depending on the type of trip, like if it’s to a beach or city. I check off each item as it is packed. As my kids have gotten older, I give them a copy of the list and have them pack their own things. I also list the things I need to do for our home to prepare for our time away (stop the mail, turn down the heat or air conditioning, have someone check on the cat, turn on light timers, etc.). I do a lot of planning and preparation to get us to our destination, but I don’t book our activities on the vacation ahead of time. I usually have a few ideas of what I would like to do when we are there, but I plan the details once we arrive. I prefer to be more relaxed and have a bit of flexibility — no one likes an over-scheduled vacation.” —Bernadette Vega, stay at home mother, Katonah, NY Set boundaries “On our vacations, my family makes sure to set clear boundaries. As much as we love each other, we acknowledge that everyone needs a little personal space, especially if the vacation lasts for days on end. My family often sets down time for us to separately read, journal, or take walks in the early afternoon. That way, we can all recharge before heading back into activities. After our rest, we are all happier, less stressed, and ready to engage in some solid bonding time.” —Katie Santamaria, student, New York, NY Strategize your car ride “My wife and I have driven 28 hours roundtrip to visit family twice a year since our daughter was born. She’s 4 now, and I’ve always felt that planning the drive is as critical as planning the vacation. Nothing puts a damper on things like a rotten road trip. So grab a cooler and pack two meals each. Use small individual containers for everything so it’s easy to pass snacks around the car. Fresh fruit, veggies, and cheese are a must. Find a town near the halfway point of your journey that has a nice park, and have a picnic near a playground to break up the drive.” —Matt Veto, professor, Bethlehem, PA Get creative “Our kids get bored easily on road trips, so we play the usual games, like I-Spy and “spotto,” where we say “spotto” to every yellow car we see, and whoever spots the most wins. We also play “guess the lyrics” when a song comes on the radio, and if all else fails, we ask our youngest child to tell us the most exciting thing that happened in his week.” —Madylene Planer, knowledge management consultant, Sydney, Australia