Karen Millen

23 May 19
The Scottish Sun
DISCOUNTER B&M has promised to stock more Disney and Lego products as it plans to open 50 new stores this year. The budget store reported that its profits were up with year despite a “challenging” retail sector. B&M had a strong year for sale and plans to open more stores Bosses put B&M’s success down to its range of toys and as a result has promised more, including some big brands. It also plans to fill shelves with playthings from toymakers MGA, the company behind brands like LOL Surprise, Bratz, Baby Born and Little Tykes. This year, the retailer opened the doors of 54 new stores bringing the total to 650 branches across the UK, as well as others in Germany and France. Adding another 50 this year will help towards chief executive Simon Arora’s goal of expanding until there are 950 UK stores in its portfolio. B&M plans to add more Disney ranges to shelves, like these Princess glasses It is yet to specify exactly where the new stores will be opening but they’re expected to create 1,600 new jobs in the UK and Germany. It also plans to promote 202 existing members of staff to deputy and store manager positions. Company profits rose by 17 per cent to £3,486.3million up from £2,976.3million the year before. Mr Arora says that B&M has become the place for shoppers who “need a bargain or just enjoy one” and that its seasonal products, such as the sell-out hot tub, helped boost sales. He said: “B&M has again delivered strong results against the challenging backdrop of continued structural change in our industry, rising costs and uncertain times for consumers. “I’m confident B&M is well-positioned to deliver further strong progress in the current year and beyond,” he added. [boxout headline=”Which high street retailers have gone bust so far?” intro=”A NUMBER of familiar high street names have hit the rocks in recent years, such as:”] Entertainment retailer HMV collapsed into administration for the second time in six years in December 2018. Fashion retailer Coast collapsed into administration in October 2018. Karen Millen is understood to have bought the group’s brand and website, saving around 600 roles. House of Fraser was rescued by Sports Direct owner Mike Ashley in August 3019. Gaucho restaurant group prepared to file for administration in July 2018 facing the loss of 1,500 jobs. Toys R Us went into administration in 2018. High street stalwart BHS went into administration in April 2016. P&H wholesaler, which supplies Tesco and Morrisons with tobacco, called in administrators in November 2017 after a potential takeover fell through. Pizza chain Prezzo also announced plans to close 100 restaurants putting hundreds of jobs at risk. Fashion retailer New Look is looking at plans to close 60 stores in the UK, with its owners considering a possible Company Voluntary Arrangement (CVA) which will allow it to restructure its business and pay-off its debts. Bargain Booze and sister brands Wine Rack, Bibendum and the Wetherspoon supplier Matthew Clark are at risk as well as 2,500 jobs. Palmer and Harvey (P&H) is the UK’s largest tobacco supplier which supplies Tesco and Morrisons has also gone into administration. Bestival and Camp Bestival could be axed after the company behind the two music festivals went into administration. Thomas Cook risks collapse after its share price tumbled another 40 percent after losing nearly £1.5billion. The UK’s oldest travel company is struggling with massive debts and has seen its value plummet from £2.2bn to £180m in one year. Jamie Oliver’s restaurant empire – Jamie’s Italian Ltd – which includes 23 Jamie’s Italian restaurants and 15 Barbecoa outlets appointed KPMG as administrators in May 2019. More than 1,000 jobs were cut as the restaurant chain collapsed. [/boxout]   This week alone, the high street has seen the downfall of Jamie’s Oliver’s restaurant empire, and brands like Marks & Spencer and Sir Philip Green’s Arcadia group scale back. The collapse of Toys R Us last year has paved the way for stores like B&M to take the top spot as toy stores. But it’s been a troubling time for retailers who are struggling with rising rents and a move to online shopping. Almost 20,000 high street jobs have been axed or put at risk since Christmas, research by financial services firm Altus Group has found. HMV, Patisserie Valerie, Oddbins, Poundworld and Maplin are among the retailers that have collapsed over the past 18 months. [article-rail-section title=”MOST READ IN MONEY” posts_category=”34″ posts_number=”6″ query_type=”popular” /] Meanwhile distressed retailers including Mothercare, Carpetright, New Look and Homebase used company voluntary arrangements (CVAs) – an insolvency procedure which allows struggling firms to close unprofitable stores. Many restaurants took the same route, including Gaucho, Byron, Gourmet Burger Kitchen, and Prezzo which all shut outlets this year. Several more retailers – including Asda, House of Fraser and Evans Cycles – have already, or are expected to, cut jobs in 2019. [bc_video video_id=”6025698598001″ account_id=”5067014667001″ player_id=”default” embed=”in-page” padding_top=”56%” autoplay=”” min_width=”0px” max_width=”640px” width=”100%” height=”100%” caption=”This is how you can apply a Marble White film from B&M over your kitchen worktops to give it a new lease of life “] We pay for your stories! Do you have a story for The Sun Online Money team? Email us at money@the-sun.co.uk
22 May 19
Everywhere Fashion

March 3, 2019Tairiana Bonilla Ordóñez When having the right attitude, everything is possible. In Puerto Rico, studying fashion design, and dreaming with a designer career is for brave people. Even more after September 20 of 2017, when a category 4 hurricane devastated the Island, leaving everybody and everything in uncertainty circumstances.    Addis Medina de […]

20 May 19
As The World Ends

She’s the former Victoria’s Secret model who’s known for her slender figure. And Shanina Shaik flaunted her endlessly long and lean legs during a photoshoot for Karen Millen in Florida on Wednesday. The 26-year-old sizzled in a blue swimsuit with racy tie detailing. Shanina posed up a storm at Crandon Beach in Key Biscayne, Florida. […]

18 May 19
Fox News Fashion

Happy weekend, everybody! I hope everyone had an awesome workweek and is gearing up for a relaxing weekend. Without further ado, here are this week’s best sales on items worn by our favorite Fox News anchors. Karen Millen is offering a 30 percent off site-wide promotion. As many of you know, Karen Millen is a […]

13 May 19
April Yvonne

Last week I had the pleasure of going on-air with the ladies of Great Day Washington at CBS Studios talking about the St. Jude Heart of Fashion alongside one of my fellow Co-Chairs, Stef Woods.  It was so wonderful to be able to share all things about my journey with St. Jude Children’s Research Hospital and […]

09 May 19
News Archives Uk

The Boodles May Festival at Chester Racecourse is back and celebrating 480 years of racing this year. Thousands of fashionable riders have visited Ladies Day today, offering style on and off the track with Homeserve Dee Stakes and Boodles Diamond Ormonde Stakes. As in previous years, fashionistas were also invited between races to attend the […]

09 May 19
Archy news nety

Boodles May Festival at Chester Racecourse is back and this year celebrates 480 years of racing. Thousands of fashionable racegoers have participated in the Ladies Day today – which offers style both on and off the track with the Homeserve Dee Stakes and Boodles Diamond Ormonde Stakes. As in previous years, fashionistas are also invited […]

08 May 19
Alexandra Lacy- The Blog

As the Duchess of Cambridge, Kate Middleton’s style is constantly evolving; these days, the royal mostly veers toward classic pieces with a British sensibility. (Think lots of great outerwear and clean, tailored silhouettes.) But today, she switched things up and strayed from her usual fashion aesthetic. On hand to launch the King’s Cup Regatta at the Cutty Sark ship in Greenwich, London, Middleton put down her trusty coat-dresses and, instead, embraced the art of understated French girl style.

05 May 19
Natalie Helmi Vilén

OUTFIT INSPIRATION Pictures by Mimi Jasmin Villakangastakki Karen Millen / Mekko J. Lindeberg / Kengät Timberland / Laukku Chanel Wool Jacket Karen Millen / Dress from J. Lindeberg / Shoes from Timberland / Bag from Chanel Tässä tulisi pitkästä aikaa asupostausta tänne blogin puolelle. Olen super tykästynyt tähän uuteen Karen Millenin valkoiseen villakangastakkiin. Aluksi epäröin […]

03 May 19
The Sun
EVERY Saturday, The Consumer Crew are here to solve your problems. Mel Hunter will take on readers’ consumer issues, Amanda Cable will give you the best advice for buying your dream home, Maddy Tooke rounds up the best coupons to save you money and Judge Rinder will tackle your legal woes. Jane Hamilton, property expert Jane Hamilton gives tips to tenants who want pets PROFESSIONAL cleaning at the end of a tenancy can cost a pretty penny – from £125 for a one-bed flat to more than £500 for a five-bed house. Some agents insist you get professional cleaners in. But with online influencers such as Mrs Hinch proving a hit, doing a decent DIY job is popular. Lynsey Crombie, author of How to Clean Your House… And Tidy Up Your Life, said: “Write a to-do list, then start at the top of the house and work down.” Instagram star Lynsey, who has thousands of followers at lynsey_queenofclean, has these tips: Our tips for a clean home can help you live happily First impressions: Clean the windows to let the light in and open them to let fresh air circulate. Clean front door and sweep up leaves and debris. Wonder walls: Tackle cobwebs up high then dust the skirting boards with a damp cloth. Dust window blinds. Use very diluted fabric conditioner and a soft microfibre cloth to remove wall marks. Toilet talk: Scrub bathrooms, focusing on limescale and mould patches. Submerge shower head in a sandwich bag half-filled with white wine vinegar. Add a bottle of cheap coke to the toilet to fight limescale and rust and leave overnight. Kitchen sync: Run washing machine or dishwasher on a hot cycle and clean fridge with warm soapy water. Clean inside, outside and tops of cupboards. Look up and down: Hire a carpet-cleaning machine or, for just a few stains, clean with a mix of warm, soapy water and white wine vinegar. Dust lampshades, light bulbs and fittings. Buy of the week This two bed semi is our buy of the week BATH has made a splash this week after an annual study found it is the nation’s best place to bring up a family. The research, by price comparison website moneysupermarket.com, compared six factors, from local school rankings to green space. While the Somerset city is not cheap, it does have affordable homes, including this two-bed semi with stunning views. It is on for £220,000 at zoopla.co.uk/for-sale/details/50940370. [boxout headline=”Longer mortgages more attractive”]HALF of homebuyers would ­consider taking out a 40-year mortgage to keep repayments affordable and get on the property ladder sooner, new research has revealed. And nearly a quarter do not realise that spreading a ­mortgage over a longer term would mean lower monthly repayments. The mega-term loans are popular in Japan but only a few UK lenders currently offer them. The study was ­carried out by Santander. Miguel Sard, a managing director at the company, said: “By offering buyers the option of a longer-term mortgage, our aim is to address some of the affordability restrictions they face and ­support them in buying a home with more ­manageable monthly repayments.” [/boxout] Deal of the week A dining set for under £100 UK homes are some of the smallest in Europe and there is a boom in space-saving furniture. This Kubik compact dining set fits the tiniest of flats and is £99.99 at studio.co.uk. SAVE: Average of £40 on comparable sets. Judge Rinder Judge Rinder helps a reader with a health issue Q) MY aunt died three years ago and we were beneficiaries in her will. We received our inheritance from the trust fund and have continued to wait for the rest of her estate to be sorted.         To cut a long story short, we are now being told that it has been passed on to another solicitor. This will be the fourth firm of solicitors supposedly dealing with it. Is this normal? What would be the reason it keeps being transferred to other solicitors?         We are beginning to think something very dodgy is going on. Marilyn, Bedford Readers case is being passed between solicitors A) It certainly isn’t ideal that your late aunt’s will is now being dealt with by a fourth set of solicitors. This is not normal but it doesn’t mean that there is necessarily anything to worry about. I don’t know what has happened in this case but small firms of solicitors sometimes get bought out by larger ones and they also have a habit of merging and changing names. My concern isn’t that there is something legally dodgy going on, I am more troubled that the solicitors are charging you and the other beneficiaries a fortune to administer this will, which sounds fairly straightforward. I would get in touch with this new firm and ask for them to outline their costs, along with an estimate of how long it will take for them to pay all the beneficiaries. You and all the other beneficiaries are legally entitled to this information. Make sure you check this carefully. If you consider the solicitors’ costs to be unreasonable you must challenge them. They are under a legal obligation to sort this out as soon as possible and at a reasonable price. You have the power to hold them to account. Make sure that you do. [boxout headline=”Chair brained”]Q) I VIEWED a sofa and chair in a furniture shop and took a brochure with the dimensions so I could measure for my living room. I checked them via phone with a salesman but when the sofa and chair arrived, the chair didn’t fit. The store offered to take my chair back and refund only half the price. Can’t I get a full refund? Tracey, Dundee A) Unless they made clear the advice should not be relied upon and was only a guess, it seems to me you are legally entitled to a full refund. Tell the managing director what has happened and explain that you are prepared to take this company to court. I suspect that if you push hard enough you will get all of your money back. [/boxout] Q) I PAID £1,700 to a gardener eight weeks ago and to date very little has been done. He was meant to order slabs and do all the prep work before they arrived. Slabs have not been delivered and he has dug up the garden but left us unable to use our garden or park our cars in the driveway. When contacted, he promises to do the job, then gives excuses all the time for not doing it. What can I do about this legally to get my money returned and also to prevent anyone else getting scammed by this man? Alison, Kent Is a new gardener needed to finish the job? A) Your primary concern must be getting your garden finished. You can (and should) worry about warning others later. The gardener you have paid is under an obligation to complete this work to a ­professional standard, which includes getting it all done within a reasonable period of time. Write to the gardener at once (by email), making it clear that you expect him to provide a clear timeframe for the work to be completed. If he fails to respond or to show up, he is in breach of contract and will also be legally culpable for failing to finish the work to an adequate standard. At that point you will need to hire a new contractor and then demand your money back from this one. I would do everything possible to avoid this. Your best bet is to explain to this gardener how disappointed you are and that you really want to avoid legal action. The mere suggestion that you are prepared to take a contractor to court sometimes does the trick. [boxout headline=”Contact”] Judge Rinder regrets he cannot answer questions personally. Answers intended as general guidance. They do not constitute legal advice and are not a substitute for obtaining independent legal advice. Got a question for Judge Rinder? Email judgerinder@thesun.co.uk [/boxout] Mel Hunter, Reader’s champion Mel Hunter advises on consumer issues Q) I CHANGED to e.on in November 2017 after a rep came to my door and told me how I would benefit by switching. He stayed with me and my son while we went online, and we keyed in our meter readings while he read them out. He then explained that the monthly direct debit would be £118. However, by February this year, a debt of £1,200 had built up. I was told that the first reading we gave (read out by the e.on rep) was wrong, missing a “0”. My son paid the so-called debt, along with another £570, which the firm also told me I owed. We have tried to question this amount ever since. The direct debit has now gone down from £243 to £120 a month, but we still don’t know if that is correct. So far we have had seven people say they are looking into this but still have had no response. D Sleath, Birmingham E-on energy grossly overcharged a customer, and thanks to The Sun it has now been corrected A) I’m so glad you came to me with this one. Your son had helped you pay back a £1,700 so-called “debt” but it actually turned out that you hadn’t owed this at all. You might never have found out if you hadn’t got me on board to press your case. Now we’ve got to the bottom of things, you’ve had that £1,700 refunded. It seems that the problem stems from your meter not being properly registered on the central database by your previous supplier. An e.on spokesperson told me: “The national database has corrected Mrs Sleath’s account and we’ve completed a billing code investigation to update her account following this correction. “Our investigation found her account to be in credit for the actual energy used over this period.” Q) I’M the chairman of a social club. As part of a refurbishment, we ordered chairs from a company in Nottingham called Soluzione. We have not received the chairs, only delivery dates which have not happened. It apologised and offered a refund, which hasn’t occurred. We were sent screenshots of transfers it said were set up, and it promised to investigate when the transfer did not take place. We cannot afford to lose this money as, like every other social club, we are tight for cash. Alex Craib, Inverness The case of the missing chairs A) If this company could not supply your chairs, it should have refunded you. Instead, for the past year, it has been stringing you along with repeated promises to pay back your money, which was saved up for by members of your club. Though you have the backing of the law, Soluzione has so far failed to keep its word. It has continued to give a string of reasons why the money does not arrive in your account. The representative we have been corresponding with has given us excuse after excuse. Soluzione still insists that it will refund you in the coming days and I very much hope this happens. If it does not, you may now wish to escalate your complaint to the next level. Do you have a consumer issue? Email readers.champion@thesun.co.uk [article-rail-section title=”MOST READ IN MONEY” posts_category=”10712″ posts_number=”6″ query_type=”popular” /] Maddy Tooke, Coupon Queen Maddy Tooke shares her best high street deals My top five freebies this week Spend £15 online at B&Q and get £15 cashback. Available for first 5,000 claims or until June 3. Sign up to TopCashback at bit.ly/bq15free. Free hot drink at McDonald’s. Sign up to app at bit.ly/freemcdonaldshotdrink. Free LEGO giveaway at your local Smyths Toys Superstore TODAY only. No purchase necessary. One per child, while stocks last.  Digital copy of Going Veggie: What To Eat at bit.ly/veggierecipebook. Free Princes Mackerel from Tesco. Get a coupon for £1 off – the price of a tin of mackerel fillets – at bit.ly/freeprincesmackerel. Valid until July 31. Get 40 per cent off main meals at Bella Italia Top 10 deals SAVE £5 on orders over £45 at Holland & Barrett with code 5CLOUD10 from Vouchercloud. Ends tomorrow; bit.ly/4off45hollandbarrett. GET £15 on Protein Works orders over £50. code VCLDAPR31NEW2 at vouchercloud.com. Ends Tues; bit.ly/15offproteinworks. GET 30 per cent extra off sale items from TFNC London with vouchercloud.com code VCO20100Y. Ends May 12. bit.ly/tfnc30offsale. SAVE 20 per cent on Karen Millen orders with Vouchercodes.co.uk exclusive code 20OFFVC. Ends Friday; bit.ly/20offkarenmillen. 25 per cent off Crew Clothing with code VCMAY25. Ends Friday; bit.ly/25offcrewclothing. Pizza with Vouchercodes.co.uk code VCUKPIZZ. Expires May 12. bit.ly/30offdominos. GET 40 per cent off mains at Bella Italia using a code from bit.ly/bellaitalia40off. Not valid on Saturdays. Expires May 24. START an Amazon Baby Wishlist and get £5 off orders from it over £20 with code WELCOME. bit.ly/5offamazonbaby. SPEND £30 at Very, on a non-credit order, and get a £10 gift card reward. Order through bit.ly/very10giftcard. Offer expires June 30. Get £100 off select Thomas Cook bookings over £800 with code GETAWAY; bit.ly/thomascook100off. [bc_video video_id=”5987886823001″ account_id=”5067014667001″ player_id=”default” embed=”in-page” padding_top=”56%” autoplay=”” min_width=”0px” max_width=”640px” width=”100%” height=”100%” caption=”Our top eight apps to help you save money in 2019″] GOT a story? RING The Sun on 0207 782 4104 or WHATSAPP on 07423720250 or EMAIL exclusive@the-sun.co.uk
03 May 19
The Scottish Sun
EVERY Saturday, The Consumer Crew are here to solve your problems. Mel Hunter will take on readers’ consumer issues, Amanda Cable will give you the best advice for buying your dream home, Maddy Tooke rounds up the best coupons to save you money and Judge Rinder will tackle your legal woes. Jane Hamilton, property expert Jane Hamilton gives tips to tenants who want pets PROFESSIONAL cleaning at the end of a tenancy can cost a pretty penny – from £125 for a one-bed flat to more than £500 for a five-bed house. Some agents insist you get professional cleaners in. But with online influencers such as Mrs Hinch proving a hit, doing a decent DIY job is popular. Lynsey Crombie, author of How to Clean Your House… And Tidy Up Your Life, said: “Write a to-do list, then start at the top of the house and work down.” Instagram star Lynsey, who has thousands of followers at lynsey_queenofclean, has these tips: Our tips for a clean home can help you live happily First impressions: Clean the windows to let the light in and open them to let fresh air circulate. Clean front door and sweep up leaves and debris. Wonder walls: Tackle cobwebs up high then dust the skirting boards with a damp cloth. Dust window blinds. Use very diluted fabric conditioner and a soft microfibre cloth to remove wall marks. Toilet talk: Scrub bathrooms, focusing on limescale and mould patches. Submerge shower head in a sandwich bag half-filled with white wine vinegar. Add a bottle of cheap coke to the toilet to fight limescale and rust and leave overnight. Kitchen sync: Run washing machine or dishwasher on a hot cycle and clean fridge with warm soapy water. Clean inside, outside and tops of cupboards. Look up and down: Hire a carpet-cleaning machine or, for just a few stains, clean with a mix of warm, soapy water and white wine vinegar. Dust lampshades, light bulbs and fittings. Buy of the week This two bed semi is our buy of the week BATH has made a splash this week after an annual study found it is the nation’s best place to bring up a family. The research, by price comparison website moneysupermarket.com, compared six factors, from local school rankings to green space. While the Somerset city is not cheap, it does have affordable homes, including this two-bed semi with stunning views. It is on for £220,000 at zoopla.co.uk/for-sale/details/50940370. [boxout headline=”Longer mortgages more attractive”]HALF of homebuyers would ­consider taking out a 40-year mortgage to keep repayments affordable and get on the property ladder sooner, new research has revealed. And nearly a quarter do not realise that spreading a ­mortgage over a longer term would mean lower monthly repayments. The mega-term loans are popular in Japan but only a few UK lenders currently offer them. The study was ­carried out by Santander. Miguel Sard, a managing director at the company, said: “By offering buyers the option of a longer-term mortgage, our aim is to address some of the affordability restrictions they face and ­support them in buying a home with more ­manageable monthly repayments.” [/boxout] Deal of the week A dining set for under £100 UK homes are some of the smallest in Europe and there is a boom in space-saving furniture. This Kubik compact dining set fits the tiniest of flats and is £99.99 at studio.co.uk. SAVE: Average of £40 on comparable sets. Judge Rinder Judge Rinder helps a reader with a health issue Q) MY aunt died three years ago and we were beneficiaries in her will. We received our inheritance from the trust fund and have continued to wait for the rest of her estate to be sorted.         To cut a long story short, we are now being told that it has been passed on to another solicitor. This will be the fourth firm of solicitors supposedly dealing with it. Is this normal? What would be the reason it keeps being transferred to other solicitors?         We are beginning to think something very dodgy is going on. Marilyn, Bedford Readers case is being passed between solicitors A) It certainly isn’t ideal that your late aunt’s will is now being dealt with by a fourth set of solicitors. This is not normal but it doesn’t mean that there is necessarily anything to worry about. I don’t know what has happened in this case but small firms of solicitors sometimes get bought out by larger ones and they also have a habit of merging and changing names. My concern isn’t that there is something legally dodgy going on, I am more troubled that the solicitors are charging you and the other beneficiaries a fortune to administer this will, which sounds fairly straightforward. I would get in touch with this new firm and ask for them to outline their costs, along with an estimate of how long it will take for them to pay all the beneficiaries. You and all the other beneficiaries are legally entitled to this information. Make sure you check this carefully. If you consider the solicitors’ costs to be unreasonable you must challenge them. They are under a legal obligation to sort this out as soon as possible and at a reasonable price. You have the power to hold them to account. Make sure that you do. [boxout headline=”Chair brained”]Q) I VIEWED a sofa and chair in a furniture shop and took a brochure with the dimensions so I could measure for my living room. I checked them via phone with a salesman but when the sofa and chair arrived, the chair didn’t fit. The store offered to take my chair back and refund only half the price. Can’t I get a full refund? Tracey, Dundee A) Unless they made clear the advice should not be relied upon and was only a guess, it seems to me you are legally entitled to a full refund. Tell the managing director what has happened and explain that you are prepared to take this company to court. I suspect that if you push hard enough you will get all of your money back. [/boxout] Q) I PAID £1,700 to a gardener eight weeks ago and to date very little has been done. He was meant to order slabs and do all the prep work before they arrived. Slabs have not been delivered and he has dug up the garden but left us unable to use our garden or park our cars in the driveway. When contacted, he promises to do the job, then gives excuses all the time for not doing it. What can I do about this legally to get my money returned and also to prevent anyone else getting scammed by this man? Alison, Kent Is a new gardener needed to finish the job? A) Your primary concern must be getting your garden finished. You can (and should) worry about warning others later. The gardener you have paid is under an obligation to complete this work to a ­professional standard, which includes getting it all done within a reasonable period of time. Write to the gardener at once (by email), making it clear that you expect him to provide a clear timeframe for the work to be completed. If he fails to respond or to show up, he is in breach of contract and will also be legally culpable for failing to finish the work to an adequate standard. At that point you will need to hire a new contractor and then demand your money back from this one. I would do everything possible to avoid this. Your best bet is to explain to this gardener how disappointed you are and that you really want to avoid legal action. The mere suggestion that you are prepared to take a contractor to court sometimes does the trick. [boxout headline=”Contact”] Judge Rinder regrets he cannot answer questions personally. Answers intended as general guidance. They do not constitute legal advice and are not a substitute for obtaining independent legal advice. Got a question for Judge Rinder? Email judgerinder@thesun.co.uk [/boxout] Mel Hunter, Reader’s champion Mel Hunter advises on consumer issues Q) I CHANGED to e.on in November 2017 after a rep came to my door and told me how I would benefit by switching. He stayed with me and my son while we went online, and we keyed in our meter readings while he read them out. He then explained that the monthly direct debit would be £118. However, by February this year, a debt of £1,200 had built up. I was told that the first reading we gave (read out by the e.on rep) was wrong, missing a “0”. My son paid the so-called debt, along with another £570, which the firm also told me I owed. We have tried to question this amount ever since. The direct debit has now gone down from £243 to £120 a month, but we still don’t know if that is correct. So far we have had seven people say they are looking into this but still have had no response. D Sleath, Birmingham E-on energy grossly overcharged a customer, and thanks to The Sun it has now been corrected A) I’m so glad you came to me with this one. Your son had helped you pay back a £1,700 so-called “debt” but it actually turned out that you hadn’t owed this at all. You might never have found out if you hadn’t got me on board to press your case. Now we’ve got to the bottom of things, you’ve had that £1,700 refunded. It seems that the problem stems from your meter not being properly registered on the central database by your previous supplier. An e.on spokesperson told me: “The national database has corrected Mrs Sleath’s account and we’ve completed a billing code investigation to update her account following this correction. “Our investigation found her account to be in credit for the actual energy used over this period.” Q) I’M the chairman of a social club. As part of a refurbishment, we ordered chairs from a company in Nottingham called Soluzione. We have not received the chairs, only delivery dates which have not happened. It apologised and offered a refund, which hasn’t occurred. We were sent screenshots of transfers it said were set up, and it promised to investigate when the transfer did not take place. We cannot afford to lose this money as, like every other social club, we are tight for cash. Alex Craib, Inverness The case of the missing chairs A) If this company could not supply your chairs, it should have refunded you. Instead, for the past year, it has been stringing you along with repeated promises to pay back your money, which was saved up for by members of your club. Though you have the backing of the law, Soluzione has so far failed to keep its word. It has continued to give a string of reasons why the money does not arrive in your account. The representative we have been corresponding with has given us excuse after excuse. Soluzione still insists that it will refund you in the coming days and I very much hope this happens. If it does not, you may now wish to escalate your complaint to the next level. Do you have a consumer issue? Email readers.champion@thesun.co.uk [article-rail-section title=”MOST READ IN MONEY” posts_category=”6225″ posts_number=”6″ query_type=”popular” /] Maddy Tooke, Coupon Queen Maddy Tooke shares her best high street deals My top five freebies this week Spend £15 online at B&Q and get £15 cashback. Available for first 5,000 claims or until June 3. Sign up to TopCashback at bit.ly/bq15free. Free hot drink at McDonald’s. Sign up to app at bit.ly/freemcdonaldshotdrink. Free LEGO giveaway at your local Smyths Toys Superstore TODAY only. No purchase necessary. One per child, while stocks last.  Digital copy of Going Veggie: What To Eat at bit.ly/veggierecipebook. Free Princes Mackerel from Tesco. Get a coupon for £1 off – the price of a tin of mackerel fillets – at bit.ly/freeprincesmackerel. Valid until July 31. Get 40 per cent off main meals at Bella Italia Top 10 deals SAVE £5 on orders over £45 at Holland & Barrett with code 5CLOUD10 from Vouchercloud. Ends tomorrow; bit.ly/4off45hollandbarrett. GET £15 on Protein Works orders over £50. code VCLDAPR31NEW2 at vouchercloud.com. Ends Tues; bit.ly/15offproteinworks. GET 30 per cent extra off sale items from TFNC London with vouchercloud.com code VCO20100Y. Ends May 12. bit.ly/tfnc30offsale. SAVE 20 per cent on Karen Millen orders with Vouchercodes.co.uk exclusive code 20OFFVC. Ends Friday; bit.ly/20offkarenmillen. 25 per cent off Crew Clothing with code VCMAY25. Ends Friday; bit.ly/25offcrewclothing. Pizza with Vouchercodes.co.uk code VCUKPIZZ. Expires May 12. bit.ly/30offdominos. GET 40 per cent off mains at Bella Italia using a code from bit.ly/bellaitalia40off. Not valid on Saturdays. Expires May 24. START an Amazon Baby Wishlist and get £5 off orders from it over £20 with code WELCOME. bit.ly/5offamazonbaby. SPEND £30 at Very, on a non-credit order, and get a £10 gift card reward. Order through bit.ly/very10giftcard. Offer expires June 30. Get £100 off select Thomas Cook bookings over £800 with code GETAWAY; bit.ly/thomascook100off. [bc_video video_id=”5987886823001″ account_id=”5067014667001″ player_id=”default” embed=”in-page” padding_top=”56%” autoplay=”” min_width=”0px” max_width=”640px” width=”100%” height=”100%” caption=”Our top eight apps to help you save money in 2019″] GOT a story? RING The Sun on 0207 782 4104 or WHATSAPP on 07423720250 or EMAIL exclusive@the-sun.co.uk
03 May 19
MarTechSeries

Former Oracle and Salesforce Leaders to Lead Strategy, Services, Client Success, and Marketing for Emea Clients Cheetah Digital, the world’s leading independent, enterprise cross-channel marketing software company, announces the appointment of Steven Elsham as GM and SVP of EMEA, Ryan Hooper as VP Client Success of EMEA, and Sharon Forder as VP Marketing of EMEA. […]

03 May 19
Distaff

I’m continuing my “sew edgy” work wardrobe with some wide-leg trousers that incorporate a cool integrated belt thingy to add a bit of metal and polish. The pattern is Simplicity 3688, a retro 1940s pattern whose cover model is a dead ringer for ass-kicking Lauren Bacall:   I have made these pants before in black […]

03 May 19
The Isle Of Thanet News

Results from Thanet’s district election vote are being announced today (May 3). Currently the verification process of ballot papers has been completed and it is now time for the count to begin. The turnout was 30.15%. The turnout for the 2015 election was 71%, however that year was also a General Election. The 2011 district […]

02 May 19
Squirrels&Bears

In our ‘Inspiring small businesses’ series we share and celebrate great stories from fellow small business owners who took their idea to the next level and built their own business. Starting your own business is a huge step, no matter how small your business is, so by bringing you closer to the great minds behind […]

01 May 19
Luxury with a History of Love

Karen Millen Ireland has admitted to underpaying “a small number” of staff in last past months, blaming an issue with its payroll system. The fashion brand’s Irish arm has eight stores in Ireland and two concessions. via http://bit.ly/2V86YbG